My client is searching for a Customer Service Administrator to join their Harrow, London offices.

Contentious and Non-Contentious Work – My client is a commercial law firm specialising in financial claims, including mis-sold PPI.

My client are looking for passionate and hard-working individuals who are interested in acquiring work experience in a law firm as well as training in case work in a busy litigation team.

You will work directly with the line manager in the pre-litigation department.

Responsibilities:

• Maintaining records, filing systems and computer files
• Answering general queries by telephone or email
• Updating information in a case management system
• Providing updates to clients in line with the firm’s SLAs
• Writing and dispatching routine or straightforward letters to clients and other third parties
• Obtaining information from CRM software and generate reports accordingly
• Reviewing documents received from banks.

Key Attributes/Skills:

• Very good communication skills
• Good knowledge of software packages, (MS Office Pack – Excel, Word, PowerPoint, Outlook)
• Ability to make decisions.
• Computer literacy
• Ability to work to deadlines.
• Strong attention to detail
• Confident, motivated and diplomatic
• Ability to work unsupervised; to initiate activities and anticipate and solve problems.
• Organized
• Team Player
• Used to working within a fast-paced environment.

Should you have any questions or wish to apply please do not hesitate to contact Clear Legal and Financial Recruitment.

Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful