Dynamics AX/365FO Consultant // Milton Keynes – Home based

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  • Milton Keynes, Buckinghamshire View on Map
  • Post Date : March 22, 2023
  • Apply Before : April 22, 2023
  • Salary: £0 - £8000000
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Job Detail

  • Career Level Manager
  • Experience Fresh
  • Industry Development
  • Qualifications Certificate

Job Description

My client is an end user based in Milton Keynes who are currently looking for a Dynamics AX/365FO Consultant to join their team on a permanent basis. The role will be a mix of home and office working. Please see below for more information:

The role is instrumental in improving business processes and how they align to AX/D365 (standard functionality where possible) and/or providing guidance on when a customized approach is needed. The role is also aimed at uncovering value-add opportunities within the business units which haven't yet been realised. The role includes requirements gathering, supporting business case proposals, and working closely with other team members to deliver a consistent and high-quality experience for the users of AX/D365.

* Provide prompt and professional 1st and 2nd Level Support to the Customers base according to SLA And Support Contracts
* To log incident calls using my Client Call Logging system
* Ensure all support calls are effectively managed with minimum disruption to the client
* Support issues are responded to and resolved to plan and/or within agreed timescales.
* 'Own' and take responsibility for the Service Delivery to a number of 'key accounts'
* Provide regular feedback to customers regarding the progress of support call status
* Test own allocated AX developments/fixes before delivering to customers
* Work as part of a team
* Engage in cross team knowledge transfer to ensure best use of staff resources

* Experience working with supply chain, retail, food distributors, 24×7 operation or franchisee model
* 4 years + experience of Dynamics AX 2012 R3/D365
* Ability to translate customer desires & outcomes into high level technical specifications / requirements documents (Business requirement document, Functional design document and test scripts/test packs)
* Delivery focused and customer centric with a high standard of interpersonal and negotiation skills for liaison and management of communications with external suppliers, project stakeholders and users
* Self-starter and able to work without detailed management. Able to take on new tasks, and apply current experience/skills to facilitate successful outcomes
* Understand and worked with both Supply chain and Finance modules. Ability to demonstrate through proof-of-concept supply chain and finance concepts and functions with AX2012/D365
* Ability to design and have experience with AX/D365 integrations

If you want to find out more, or apply please submit your CV and or contact me for more information.

Consultant: Kamilla Ryan
Email: (url removed)

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website

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