Field Support Engineer

Permanent @JobPloy Solutions Jobs in IT
  • Reading, Berkshire View on Map
  • Post Date : March 9, 2023
  • Apply Before : April 22, 2023
  • Salary: £0 - £2500000
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Job Detail

  • Career Level Manager
  • Experience Fresh
  • Industry Development
  • Qualifications Certificate

Job Description

About Us
Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. We build on the essential ingredients required to hold strong, long-term partnerships. We become an extension of our clients’ teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none.
We currently have an opportunity for an experienced EPOS Installation / Field Engineer to join us on a permanent and full-time basis, working alongside our fast-paced and growing Support Centre. The successful individual must be happy to travel daily and at times stay away from home.
Duties will include:
* Installation, refurbishment and maintenance of tills, Chip & PIN devices, tablets, digital menu boards, media screens, kitchen management systems, Wi-Fi and other industry related IT equipment
* Provide a full and exact installation service in line with current and Client specifications
* Carrying out site surveys and audits
* Complete documentation and reports in a timely manner for review
The successful candidate will:
* Be a self-starter with a positive attitude and the ability to ‘get the job done’
* Have a minimum of 3 years’ experience of EPoS installations ideally within the Retail and Hospitality industry
* Experience and knowledge of data installations (specifically Cat 5e and Cat 6)
* Have experience of configuration and commissioning of IT equipment
* Be computer literate
* Excellent communication skills, the role will involve working alongside other Engineers and liaising with the Client
* Have the ability to remain calm and professional at all times in what can be on occasions a stressful environment
* Possess excellent organisational skills in a multi-tasking environment
* Able to work efficiently and complete all relevant documentation accurately
* Take ownership and assume responsibility
* Full UK Driving Licence

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