IT Support Engineer

Permanent @JobPloy Solutions Jobs in IT
  • Crawley, West Sussex View on Map
  • Post Date : October 31, 2022
  • Apply Before : December 22, 2022
  • Salary: $0 - $3000000
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Job Detail

  • Career Level Manager
  • Experience Fresh
  • Industry Development
  • Qualifications Certificate

Job Description

This role is remote, but does require weekend work.

Company Overview…

We are working with the world's leading broadcasting and production solution company which is looking for a IT Support Engineer to join their growing team. We are happy for this position to be remote, as long as you can drive to one of our clients offices: Bracknell, Crawley, Milton Keynes or Westminster London.

Our client is a world-renowned brand and has an exciting history in terms of delivering some of the world's major sporting, music, politics and reality show events across the world.

This is an exciting opportunity for a IT Technical Support Engineer to join an innovative company, that can offer an amazing opportunity to learn, develop and grow their career within an established organisation.

This position will require employee to work (4) 10-hour days each week with one day being a weekend day

Position Overview…

This position will see you join our client's internal IT team.

You will join a team of fellow technology enthusiasts, who love to learn, take on a new challenges and help their internal users to get the best out of their IT systems.

You will act as a first point of call for resolving technical cases for a range of users including VIP Support. You will also be responsible for shadowing the IT Manager and helping them run new projects with the development of their IT infrastructure.

Along with troubleshooting technical issues, there will be opportunities to administrate and maintain our client's core infrastructure, whilst having the opportunity to challenge yourself with learning new technologies.

Key Skills…

Experience working in a 1st or 2nd Line Technical Support position, where you have been responsible for helping users solve their technical cases.
A good knowledge of the Windows Operating Systems, with a basic understanding of LAN and WAN technologies
Exposure to working with or administrating Active Directory
Experience supporting applications such as Microsoft Office
Any experience supporting other applications such as; Adobe, Print Management or any VoIP technology, that would be beneficial, but not essential.
A basic understanding of IT security fundamentals
A passion for troubleshooting! You are a natural problem solver who loves to face new challenges on a daily basis.
Excellent communication and customer service skills. Although this role is internal, our users are our customers and you can demonstrate a want to help people.
A desire to learn. We want someone who is not afraid to take on new challenges and thrives off learning new technology. If you read this job spec saying 'That's me!', then why are you still reading?!

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