It Support Technician

Permanent @JobPloy Solutions Jobs in IT
  • AL8, Welwyn Garden City, Hertfordshire View on Map
  • Post Date : January 12, 2023
  • Apply Before : March 4, 2023
  • Salary: £0 - £3000000
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Job Detail

  • Career Level Manager
  • Experience Fresh
  • Industry Development
  • Qualifications Certificate

Job Description

JOB TITLE: IT Support Engineer
LOCATION: Welwyn Garden City
SALARY: £30,000
HOURS: 40 per week
We have an exciting, brand new opportunity for an IT Support Technician that will require you to build on your experience whilst also contributing your own knowledge and skills to help push our clients company forward.
Our Client is a growing, luxury healthcare organisation with 3 sites (due to open another 3 sites over the next few years). They pride themselves on our state of the art equipment and IT set up which includes: a full suite of VMware products (VSphere), HP/Dell physical Server hosts, Windows Servers 2012r2 and 2019 Virtual Machines, Enterprise level Aruba Wi-Fi solution, with Veeam Monitoring software supporting the infrastructure, VOIP Telephone system with VOWIFI handsets and several other cloud based business systems and equipment onsite.
This is more than a typical IT support role and will require in depth knowledge of hardware/software. The successful candidate will lead and take ownership of all IT support and will work autonomously to enable and support the department manager to improve and develop the overall IT service provision.
We are looking for someone with solid 1st and 2nd line technical support experience, and the confidence and ability to deliver effective, fun and engaging IT related training to all staff and residents. You will also support the IT and Communications Manager and contribute to sourcing, installing, maintaining and supporting new solutions across all sites. The successful candidate will show a trustworthy ‘can do’ attitude to the varied aspects of IT involved, and your work will directly enable our staff to deliver excellent care to make a difference to real people’s lives.
You will have a minimum of 3 years IT experience within a similar role, and we are also looking for knowledge/experience of:
Desktop Troubleshooting techniques, Microsoft Office Suite, Vlan Networking, Printing and TCP/IP (routers, switches, firewalls, VLANs, VPNs), web-based systems.
Understanding and Experience with VOIP telephone systems, SIP trunks, Leased Lines.
managing multiple wireless networks.
Windows 7/10 operating systems, Server Support, Microsoft Active Directory, Group Policy and PC hardware.
Security principles and Anti-Virus Management
Designing and delivering training
Regular travel between all sites is required (mileage will be reimbursed), therefore your own means of transport will be required.
Highly competitive rates of pay
Great holiday allowance – increases with long service
Flexible working/rota
Shopping, restaurant and entertainment discounts
Free parking
Length of service rewards
Double pay for bank holidays
Free meal provided on shift (care roles)

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