Senior Account Manager – Data Marketing experience a must.

Location: Hybrid / London

Salary: £45,000 – £50,000

The Company

A dynamic data solutions company dedicated to helping organisations solve complex business challenges. Combining our data solutions with our delivery capabilities and tailored approach, addressing core problems that exist for clients within the lifecycle of their customers.

About the Role

The client services team are responsible for managing a diverse portfolio of clients, that include a combination of household brands and marketing service providers.

As a Senior Account Manager within the directs team, you will be supporting Account Directors on larger client accounts as well as being the ‘go to’ person for a nominated list of clients. We’re looking for a someone with great organisation and communication skills, a natural relationship builder and a bit geeky at heart.

Key responsibilities include:

* Working with the Account Director

* attending regular meetings with clients to ensure that they are getting the best out of our products

* to develop key relationships and maximise revenue

* generating revenue through upsell/cross selling of products and services

* formulating plans to grow and manage key accounts

* Communicating to the client base on future improvements to the products and the roadmap

* Single point of contact for some clients at an operational level, with responsibility for the account retention and growth of accounts

* Establishing and maintaining strong client relationships

* Ensuring that agreed service and delivery targets are met consistently

* Producing weekly, monthly and quarterly status reports/account plans for each client

* Centralising licensing agreements and pricing

* Working with the product management team to produce documentation for product releases and upgrades

* Supporting the development and management of a number of hosted solutions

Job Requirements

The ideal candidate will have previous experience in the data for marketing industry, and data solution development is essential (minimum 4 years).

A mature attitude and aptitude are key, and the following skills are needed:

* Ability to manage conflicting demands, prioritise and delegate tasks. Tight organisational and time management skills.

* Excellent written and verbal communications, including strong presentation, proposal writing and negotiation skills at a senior level.

* Must be highly numerate and commercially aware

* Excellent attention to detail and accuracy in work at all times

* Strong working knowledge of Microsoft Office products

* Strong problem solving and analytical skills

* Ability to work on own initiative

* Methodical with excellent organisational skills

* Experience of FastStats or similar would also be highly beneficial

* Excellent Direct Marketing Industry knowledge