Systems Support Officer

£25k DOE

37 hours Monday- Friday

Hybrid work with some onsite work required in Bodmin

TalentTide are currently working for a large group consisting of five main organisations with offices in Cornwall, they looking to recruit an systems support officer to join the Business Systems Team this role will be providing systems support to over 400 users with the Key IT management system. The successful candidate will join a professional and friendly team who will support them in their training and career development.

Job Scope:

* Resolve day to day issues and communicate effectively with appropriate departments and external software supplies

* Ability to create, propose new solutions;

* Attention to detail and ability to problem solve

* Communicate a good understanding of IT administration procedures and technology;

* Offer 1st line, and 2nd line support

* Strongly service orientation minded.

Must have:

* Have experience of working in a customer focused IT Service desk

* Business applications knowledge

* Have experience of supporting Microsoft Active Directory, Microsoft Windows 10, Microsoft Office 365

* Able to work and contribute to a team environment;

* Flexible attitude to working hours;

* Initiative and ability to multitask with multiple projects and work independently if necessary;

* Minimum 2 years’ relevant experience in support & implementation role

* Strong or excellent communication skill in English.

On Offer:

A competitive salary with excellent benefits

Hybrid working Monday to Friday 37 hours a week ( flexible)

* Generous pension scheme with employer contribution

* Employee discount scheme and wellbeing events

* Holiday starting at 23 days and increasing to 28 with service (pro-rata if part-time) with option to purchase additional

* Cycle to Work scheme

* Flexible working hours & home working options

* Investment and support in your continuous training and development

Call Danielle today to find out more (phone number removed) OR email me for the full job specifications. If you have a CV please email it over please don’t worry if it’s not up to date, we can talk more about your experience over the phone. You will receive a response