Career Level Manager
Lead the negotiation of high volume sales in line with the company's terms and conditions to the highest Environmental, Health and Safety standards. Support by acting as a point of contact to advise solutions for manufactured products, ensuring effective and efficient production and delivery of orders that meet the customers' requirements. Work closely with the Production Team to find solutions to bespoke problems, offering alternatives where applicable. Support the wider Commercial Team utilising in house software to aid design and specification of products.
Act as a point of contact for technical enquiries and sales, negotiate high volume sales with existing and new customers who are of strategic importance to the organisation
Research and identify prospective construction projects and the appropriate individuals to build relationships with
Identify customer requirements through appropriate communication channels and refer if outside area of responsibility
Support customer in understanding what they want from their project to suggest appropriate products
Use the Pricing Bands guidelines and pricing matrix to make decisions on what to quote the customer.
Suggest appropriate additional products and services
Review status of quoted projects
Identify open quotes and contact to enquire up to date customer requirements
Ensure all lost quotes are captured in the appropriate system
Maintain accurate contract files and diaries so that potential claims can be countered
Understand and provide take-offs for manufactured material from drawings.
Deal with customer queries by providing answers with technical confidence and product knowledge
Develop and maintain positive relationships that will generate future sales and repeat business
Research and identify prospective customers
Open and maintain effective communication channels
Undertake customer/site visits where necessary
Communicate customer feedback and information on customer and competitor activity to appropriate contacts within the organisation so that they can respond to changing market conditions and customer demands
Anticipate customer needs to secure quotes before customers seek from our competitorsAcquire and maintain a thorough understanding of the market position for the company's products and services
To continually research and develop an in depth knowledge of the market position for the group's products and services
To evaluate the strengths and weaknesses of the main competitors in the industry and recommend strategies to maintain the group's position relative to the competition
Identifying opportunities for added value projects
Miscellaneous or ad hoc business requirements
Support the activities of the wider Commercial Team by providing information or administrative assistance as required
Resolve problems and customer complaints
Liaise with key stakeholders to ensure production schedules are delivered to meet standards and deadlines
Manage specific projects or undertake specific project activity as determined by the business or line manager
Travel to specific locations in order to undertake role requirements as required
Represent your function or business at meetings or events as required
Undertake any reasonable request in order to support the needs of the business
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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