Career Level Manager
CareCo are seeking motivated Telesales Advisors to join our Contact Centre in our Head Office in Braintree.
As the leading mobility retailer in the United Kingdom, CareCo are growing at a rapid rate and are keen to employ ambitious sales staff who have a passion for assisting our customers in finding a product that is best suited to their specific needs.
Our Telesales Advisors have a knack for matching customer needs to the many products within our range, and the benefits they provide to the users.
We don’t do pushy sales or cold calling – our target audience are either existing customers or those that have seen one of our many advertisements online, on the television or through our print marketing.
This role requires a confident, caring individual who is keen to learn about the products that we sell, so that they can qualify each customer for a product that best suits their needs.
What are my responsibilities?
* To answer inbound sales enquiries from new and existing customers
* Achievement of sales targets and KPIs
* Flexible with ad-hoc tasks within a sales environment
* Supporting the business by ensuring excellent service
What skills are required?
* Strong sales focus with the ability to qualify customers for the correct product
* Inbound and/or Outbound Telesales experience
* Ability to create excellent rapport with customers
* Strong communication skills (verbal, written and listening)
* Ability to use and navigate through computer systems and databases proficiently
What do CareCo offer you?
* £21,000 basic salary, with on-target earnings ranging between £27,000 to £34,000
* Full-time hours – 5-day working week that includes weekend work and may include bank holiday work
* 30-days annual leave (includes bank holidays) with extra days holiday for long-standing employees
* Employee assistance programme – 24-hour confidential helpline to support through any life issues (financial, legal, family, housing, alcohol, etc.)
* Access to CareCo's staff benefits package
* Free breakfast every pay-day and free fresh fruit every Wednesday
* Free on-site parking
* Free yearly flu jabs
* 25% colleague discount