Telesales Executive
Location: Wolverhampton – HYBRID
Salary: £20,000 – £24,000 + uncapped OTE (£25-30k realistic)
Do you have experience working in a B2B environment?
And experience of cold calling?
My client based in Wolverhampton is looking for a confident, driven and bubbly Telesales Consultant to come on board to join their team to book quality appointments for Sales Consultants to attend, in order to sell products and services. You will be expected to identify and maximise opportunities, by utilising data / company contacts, provided on the Customer Relationship Management Database (CRM). This role requires enthusiasm, a positive approach, with the ability to handle rejection and maintain confidence at all times. Weekly appointment targets and call time targets are set for this role.
Key Duties:
Maintaining and updating the internal calendar.
To prepare effectively before a call is made.
Identification and liaison with key personnel and decision makers.
To be articulate, polite and professional.
Carry out a full 'Fact Find' by using probing and open questioning techniques, listening effectively and accurately recording details of conversations.
To process appointments effectively, booking into the internal calendar, paper diary and updating appointment board.
To liaise with Sales Consultants when trouble shooting.
To liaise with Telesales members and be a 'buddy'.
Attend regular Telesales Meetings, providing input and feedback.
Any other duties as required.
Essential Knowledge:
The Selling Cycle
Telephone Techniques
Work as part of a team and to work alone, unsupervised.
To think 'out of the box' and on one's feet, using initiative.
To be able to work under pressure.
Driven to succeed
Sales ability
Passion for hitting sales targets
Tenacious personality
Good communication skills
Resilient
Professional attitude